Returns

If you are unhappy with an item or the item does not fit we can offer you a refund or an exchange if:

1. Item has not been worn/damaged. Due to hygiene reasons swimwear/bodysuits and jewellery cannot be returned.

 

2. Must be returned within 14 days of receiving your order and have all tags attached.

 

IMPORTANT: All hand-made items are non returnable therefore please make sure you choose your correct size & add any additional notes.

Please return your item using a signed for or tracked service as we are not responsible for your parcel getting lost en route to us. Once we receive your return it can take up to 10 working days to action. Once we have actioned the return, you will then receive a notification via email that your return has been processed and has been refunded and/or exchanged and is en route to you.

To Return/Exchange an item, please contact us: hello@galdem.co.uk / Please include return/exchange and your order number, with a reason of return. Please allow 48hrs for a response back.